Frequently Asked Questions

If you require any return-related services, please notify us in advance. Amazon delivers back shipments in horrible condition. Deliveries frequently included damaged single-wall cartons with missing and fallen contents.

If you genuinely want us to handle your returns, contact us. We do not provide a service that counts returned items after each delivery. We are not liable for any missing return shipments or errors in returned stock counting.

All prices exclude material expenses. We will notify you in advance of any such costs.

We keep unattended inventory for only four weeks. If you return within four weeks, you will be charged storage fees in addition to the prep fees. Any unattended merchandise will be disposed of after four weeks. You will lose all right to recover your inventory.

Yes. We accept several pallet deliveries on a weekly basis, but you must send with a taillift lorry.

We Prepare with Care